This Windows issue is affecting other software and not just RootsMagic 8.Not everyone who has Windows 10 with the update is affected.Windows 7, 8, 11, and macOS are not affected.This issue only affects RootsMagic 8 (not previous versions) running on Windows 10 with the October 2022 Windows updates.This affects not only RootsMagic 8, but many other products, including some of Microsoft’s own software. And if you won’t be able to join us there, be sure to participate in the virtual sessions and take advantage of the special offer at We’ve received reports from some users who have installed the Windows 10, October 2022 updates (version 21H1 or 21H2) and have discovered that RootsMagic 8 can no longer log into FamilySearch.Īfter some investigation, we have learned of a known issue in Microsoft’s update that can break the TLS internet security protocol. For those of you fortunate enough to be able to attend RootsTech in person, we look forward to seeing you. We’re excited to show you what we’ve been up to and to meet with so many of you in person. This introductory price has been extended for just a short time, so hurry to take advantage of it. Face-to-face connections with friends and industry experts.
Access to the world-renowned FamilySearch Library.Exclusive classes from expert genealogists.While the Virtual RootsTech is free, the in-person event is currently just $98 and includes the Virtual Pass, PLUS: Those who can’t make it to RootsTech this year can get the same conference special by visiting The offer is only available starting Monday, February 27, at 11:00 am MST through Monday, March 6, 2023, at 11:59 pm MST. Special RootsTech Offer (In Person and Online)Īt our booth, take advantage of our special conference pricing.
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